Legal

Privacy Policy

Effective: September 5, 2023

I. What Does This Privacy Policy Cover?

Autobound, Inc. ("Autobound," "we," "our," or "us") is a sales intelligence company that provides AI-powered tools and services to help businesses improve their sales outreach. This Privacy Policy describes how Autobound collects, uses, and shares information in connection with your use of our websites, services, and applications (collectively, the "Services").

Users of our Services generally fall into the following categories:

  • Website Visitors: Individuals who visit our website at autobound.ai and its subdomains.
  • Customers: Individuals or entities that have registered for and/or purchased our Services, including any authorized users of such accounts.
  • Partners: Individuals or entities that have entered into a partnership or integration agreement with Autobound.

This Privacy Policy covers the treatment of personally identifiable information ("Personal Information") that is gathered when you access or use our Services. This Privacy Policy also covers our treatment of any Personal Information that our business partners share with us or that we share with our business partners.

Autobound, Inc. is located at 1225 Columbus Ave Unit 204, San Francisco, California. If you have any questions about this Privacy Policy, please contact us at support@autobound.ai.

II. Who We Are

Autobound, Inc. is a company registered in the state of Delaware. We provide AI-powered sales intelligence tools designed to help sales professionals generate personalized outreach content. Our platform analyzes publicly available data and customer-provided information to create relevant, timely messaging for sales teams.

III. Information Collection and Use

We collect the following types of information from our users:

A. Customer and Partner Information

When you become a Customer or Partner, we may collect the following information:

  • Name
  • Email address
  • Office address
  • Phone number
  • Industry
  • Competitors
  • Product URLs
  • History and activity information
  • Opportunity information

We use this information to provide our Services, communicate with you, and improve our offerings. If you wish to opt out of communications from Autobound, you may click the UNSUBSCRIBE link included in our emails or send a request to unsubscribe@autobound.ai.

B. Registration Information

When you register for an account, we may collect the following information:

  • Name
  • Phone number
  • Email address
  • Mailing address and/or billing address
  • LinkedIn URL
  • Email provider access (via OAuth or similar authentication)

We will never send any email messages on your behalf, unless you have created them within, or imported them into, Autobound's system. We do not use your email content for advertising or marketing purposes.

Autobound's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

C. Site Visitor Information

When you visit our website, we may collect your name, email address (if provided), and browser information such as your browser type and version, operating system, and device information. This helps us understand how visitors use our site and improve our user experience.

D. Third Party Personal Information

Users of our Services may provide us with Personal Information about other individuals, such as contact information for prospects or leads. If you believe your information has been provided to us by one of our users and you would like it removed, please contact us at support@autobound.ai.

We rely on our users to ensure they have appropriate consent or a lawful basis for providing third-party Personal Information to us.

E. User Data Supplementation

We may receive demographic information about you from public databases and third-party data sources to supplement the information we collect from you. We may also use business intelligence platforms to obtain contact and company information that helps us provide our Services more effectively. This supplemental data helps us improve personalization and the accuracy of our AI-generated content.

F. Log Data

When you use our Services, our servers automatically record information that your browser or device sends. This log data may include:

  • Internet Protocol (IP) address
  • Browser type and version
  • Pages visited and features used
  • Search queries
  • Device identifiers
  • Mobile carrier
  • Date and time of access
  • System configuration information
  • Metadata
  • Internet service provider (ISP)
  • Operating system
  • Clickstream data

G. Social Media Information

Our website and Services may include social media features, such as a Facebook Like button, and Twitter and LinkedIn Share buttons. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing them.

IV. Cookies and Tracking Technologies

Autobound and its partners use cookies and similar tracking technologies to analyze trends, administer the website, track users' movements around the website, and gather demographic information about our user base as a whole.

Cookies are small data files stored on your device. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.

We may also use cookies and similar technologies for interest-based advertising purposes. If you wish to opt out of interest-based advertising, please contact us at unsubscribe@autobound.ai.

V. Information Sharing

Autobound neither rents nor sells your Personal Information to anyone. We may share your Personal Information only as described in this Privacy Policy and in the following circumstances:

Affiliated Businesses

In certain situations, businesses or third-party websites we are affiliated with may sell or provide products or services to you through or in connection with the Services. We may share your Personal Information with affiliated businesses to the extent necessary for them to provide these products or services. We require our affiliated businesses to honor this Privacy Policy.

Service Providers

We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide our Services to you. Our service providers include, but are not limited to:

  • Amazon Web Services (AWS) — Cloud infrastructure and hosting
  • MongoDB — Database services
  • OpenAI — AI and language model services
  • Facebook — Advertising and analytics
  • LinkedIn — Advertising and professional data
  • Google — Analytics, advertising, and cloud services

Unless we tell you differently, our service providers do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.

Generative AI Data Usage

Autobound uses generative AI technologies, including services provided by OpenAI, to power our sales content generation features. With respect to how we handle your data in connection with generative AI:

  • We do not share any personally identifiable information (PII) with OpenAI for the purpose of training their AI models.
  • We have explicitly opted out of allowing our data to be used for model training by our AI service providers.
  • Any data sent to AI services for content generation is used solely for the purpose of providing our Services to you and requires user consent.

Group Companies

We may share your Personal Information with our parent company, subsidiaries, joint ventures, or other companies under common control with us, in which case we will require them to honor this Privacy Policy.

Legal Compliance

We may disclose your Personal Information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Autobound, act in urgent circumstances to protect the personal safety of users of the Services or the public, or protect against legal liability.

Merger or Acquisition

If Autobound is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information. We may also disclose your Personal Information to any other third party with your prior consent.

VI. Security

Autobound takes the security of your Personal Information seriously. We use industry-standard security measures designed to protect the Personal Information submitted to us, both during transmission and once we receive it. These measures include, but are not limited to, encryption, firewalls, and secure server facilities.

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. If you have any questions about the security of your Personal Information, you can contact us at support@autobound.ai.

VII. Data Retention

We will retain your Personal Information for as long as your account is active or as needed to provide you with our Services. You may delete your account at any time by contacting us at support@autobound.ai.

We may also retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and for other legitimate business interests, including to detect and prevent fraud and to maintain the security of our Services.

VIII. Your Rights

Opting Out

You may opt out of receiving promotional communications from us by following the unsubscribe instructions included in each promotional email or by contacting us at support@autobound.ai. Even after you opt out of receiving promotional messages from us, you will continue to receive administrative messages from us regarding the Services.

Data Subject Rights

Depending on your location and applicable law, you may have the following rights with respect to your Personal Information:

  • Access: The right to request copies of your Personal Information that we hold.
  • Correction: The right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
  • Cessation of Processing: The right to request that we cease processing your Personal Information under certain conditions.
  • Opt-Out of Marketing: The right to opt out of marketing communications at any time.

To exercise any of these rights, please contact us at support@autobound.ai. We will respond to your request within 30 days.

IX. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect or solicit Personal Information from anyone under the age of 16. If we learn that we have collected Personal Information from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us with Personal Information, please contact us at support@autobound.ai.

X. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to how we treat our users' Personal Information, we will notify you by email to the email address associated with your account and/or through a prominent notice on our website prior to the change becoming effective. The date the Privacy Policy was last revised is identified at the top of this page.

You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our website and this Privacy Policy to check for any changes.

XI. Complaints, Questions and Suggestions

If you have any complaints, questions, or suggestions regarding this Privacy Policy or our data practices, please contact us at:

Autobound, Inc.

1225 Columbus Ave Unit 204

San Francisco, California

Email: support@autobound.ai