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February 19, 2025

Selling to the DEI Manager: Email Templates and Tips for B2B Sales and Marketers1

Remember those days when DEI was just a nice-to-have, a box to tick on the corporate social responsibility checklist? Yeah, those days are gone, vanished like your profits when you don't prioritize a diverse and inclusive workplace. Today, DEI is woven into the very fabric of successful businesses, impacting everything from talent acquisition and innovation to brand reputation and, you guessed it, the bottom line.

Don't just take our word for it: Gartner, the research powerhouse, projected back in 2022 that a whopping 75% of organizations with diverse and inclusive decision-making teams would outperform their financial targets. (46 Diversity in the Workplace Statistics to Know | Built In) That's the power of DEI, my friend.

At the heart of this transformation is the DEI Manager, a role that's gone from niche to essential in the blink of an eye. These are the folks on the front lines, crafting and implementing DEI strategies, nurturing a culture of belonging, and ensuring their company's workforce is as diverse and vibrant as the world we live in. They're not just influencing decisions; they're driving them.

So, what does this mean for savvy B2B professionals like you? It means understanding how to connect with and effectively sell to DEI Managers is no longer a "nice-to-have" skill—it's your secret weapon to unlocking new opportunities and driving meaningful impact. Consider this your crash course in DEI-focused selling, complete with proven email templates, actionable tips, and insights to help you build authentic relationships that last.

Navigating the DEI Landscape: Understanding the Challenges, Priorities, and Buying Process

Before you even think about hitting "send" on that email, take a moment to step into the shoes of a DEI Manager. Imagine juggling a million priorities, battling for budget, and championing for change in a world that doesn't always move as fast as you'd like. It's a tough job, but someone's gotta do it.

To truly connect with DEI Managers, you need to understand the unique challenges they face daily:

Data Silos & Measurement:

Picture this: you're trying to track DEI metrics across a labyrinth of HR systems, spreadsheets, and surveys, desperately trying to make sense of it all. That's the reality for many DEI Managers. Demonstrating the ROI of their initiatives often feels like an uphill battle, requiring them to wrangle data from a million different sources just to prove the value of their work.

Budget Constraints:

Let's be real, DEI isn't always seen as a revenue-generating function, which can make securing budget a constant struggle. DEI Managers are masters of making do with less, but to truly move the needle, they need access to resources, technology, and programs that can help them scale their impact.

Buy-In from Leadership:

DEI isn't just about checking boxes; it's about creating lasting, systemic change that starts at the top. DEI Managers need buy-in from senior leadership to champion their initiatives, allocate resources, and embed DEI into the very DNA of the organization.

So, what are DEI Managers looking for in solutions? Here's a peek into their wish list:

Measurable Results:

Forget vanity metrics—DEI Managers crave tools that provide concrete data to track progress toward their goals. Think dashboards, analytics, and reporting features that help them tell a compelling story with data and demonstrate the tangible impact of their work.

Scalability & Integration:

DEI isn't a one-and-done initiative; it's an ongoing journey that requires scalable solutions. They need platforms that can integrate with existing HR systems, streamline workflows, and grow alongside their organization, ensuring that DEI is embedded in every aspect of the employee lifecycle.

Employee Engagement & Education:

Creating a truly inclusive workplace culture goes beyond policies and programs—it's about empowering employees to be allies and advocates for change. DEI Managers seek solutions that provide engaging training opportunities, facilitate meaningful conversations, and help build a sense of belonging for everyone.

Now, let's talk about the DEI Manager's buying process. Spoiler alert: it's rarely a solo mission. Expect a cast of characters to be involved, from HR and IT to senior leadership and budget holders. Before you even think about drafting that email, take the time to map out the buyer journey. Who are the key decision-makers? What information do they need at each stage? A little research upfront can make all the difference in tailoring your approach and maximizing your impact.

Crafting Emails that Cut Through the Noise: How to Resonate with DEI Managers

You've got their attention, now what? It's time to craft emails that stand out from the sea of generic sales pitches and spark genuine interest. Remember, DEI Managers are bombarded with messages just like everyone else, so you need to bring your A-game.

Here's how to write DEI-focused emails that get noticed for all the right reasons:

The Anatomy of a Winning DEI Email

  • Subject Line: Think of your subject line as the email equivalent of a killer headline—it needs to be attention-grabbing, relevant, and pique their curiosity. Keep it concise, specific, and focused on the value you offer.
    • Examples: "Driving DEI Impact at \[Company Name]?", "\[Prospect Name], Let’s Reimagine Inclusive Hiring"
  • Opening: Personalization is key, and it starts from the very first sentence. Mention something specific about their company's DEI initiatives, a recent industry report they might find interesting, or a piece of content they shared that resonated with you. Show them you've done your homework and you're not just blasting out generic messages.
    • Example: "I was really inspired by \[Company Name]'s recent blog post on \[mention a specific DEI initiative they're working on, like their new mentorship program]. It's clear that you're truly committed to building a more inclusive and equitable workplace."
  • Value Proposition: This isn't the time to go full-on "features and benefits" mode. Instead, focus on the outcomes your solution delivers. How can you help them overcome their specific challenges and achieve their DEI goals? Quantify your impact whenever possible, using data and real-world examples to demonstrate the tangible value you bring to the table.
    • Example: "Our platform empowers DEI leaders like you to track key metrics, demonstrate ROI, and scale programs that foster a more inclusive workplace. In fact, our clients have seen a 20% increase in diverse talent pipeline after implementing our solution."
  • Call to Action: Don't leave them hanging—be clear and direct about what you want them to do next. Whether it's scheduling a call, downloading a resource, or visiting your website, make it easy for them to take the next step.
    • Examples: "Would you be open to a quick 15-minute call next week to discuss how we can support your DEI efforts at \[Company]?", "Download our free guide to Measuring DEI Impact"

Email Templates: Your Secret Weapon to DEI Outreach Success

Ready to put these principles into action? We've got you covered with ready-to-use email templates for different stages of the sales cycle, designed to help you connect with DEI Managers and start conversations that matter.

A. Cold Outreach Template: Breaking the Ice with a New DEI Initiative

Subject: Helping \[Company] Achieve Its DEI Goals

Body:

Hi \[Prospect Name],

I came across \[Company]'s recent announcement about \[mention their new DEI initiative or program – e.g., launching ERGs, setting diversity targets]. It's inspiring to see your commitment to building a more inclusive workplace.

At \[Your Company], we're passionate about helping DEI leaders like you drive meaningful change. Our \[solution/platform] provides \[briefly mention key benefits - e.g., data-driven insights, program tracking, employee training].

Would you be open to a quick 15-minute call next week to discuss how we can support your DEI efforts at \[Company]?

Best regards,

\[Your Name]

B. Follow-Up Template: Re-engaging After a Webinar

Subject: Following Up on \[Webinar Topic] – \[Your Company]

Body:

Hi \[Prospect Name],

It was great to see you at our webinar on \[Webinar Topic] yesterday! I hope you found it insightful.

I wanted to follow up and see if you had any questions about \[mention a specific point from the webinar relevant to DEI – e.g., how to measure the impact of unconscious bias training, the latest trends in inclusive hiring].

I'm happy to share some additional resources or schedule a quick call to discuss your specific DEI challenges at \[Company].

Thanks again for attending!

Best,

\[Your Name]

C. Break-Up Email Template: One Last Try Before You Say Goodbye

(Note: This is a more advanced, “Gong-style” play – frame it as a last-ditch effort to re-engage)

Subject: Re: \[Previous Email Subject] – One Last Try 😊

Body:

Hi \[Prospect Name],

I know you’re busy, so I’ll keep this short. I haven’t heard back, so I wanted to try one last time before I close out my notes on \[Company].

I completely understand if now’s not the right time, but if you're facing challenges with \[mention a specific DEI pain point – e.g., measuring the ROI of DEI programs, finding diverse talent], we might be able to help.

If that's not a priority, just let me know – I won’t bother you again.

Best,

\[Your Name]

D. Post-Conference Connection Template: Continuing the Conversation

Subject: Great to Connect at \[Conference Name] - \[Your Company]

Body:

Hi \[Prospect Name],

It was a pleasure meeting you at \[Conference Name] last week! I especially enjoyed our conversation about \[mention a specific topic you discussed related to DEI or their company's initiatives].

I wanted to follow up and see if you'd be open to continuing the conversation. We've been working with companies like \[mention a relevant client or case study] to help them \[briefly describe the outcome - e.g., improve their diversity hiring metrics, implement a successful mentorship program].

Would you be available for a quick call sometime next week to discuss your DEI goals at \[Company]?

Best regards,

\[Your Name]

E. Resource Sharing Template: Providing Value Upfront

Subject: A Resource for \[Prospect's Company] - \[Your Company]

Body:

Hi \[Prospect Name],

I recently came across this article on \[mention a relevant DEI topic or challenge, like building inclusive leadership pipelines] and thought of you and the great work \[Prospect's Company] is doing in the DEI space.

\[Link to article or resource]

I found it to be a valuable read, especially the section on \[mention a specific takeaway or insight]. It reminded me of our conversation at \[Event] about \[mention a relevant topic you discussed].

If you're interested in learning more about \[briefly mention your solution and how it relates to the resource], I'd be happy to schedule a quick call.

Best regards,

\[Your Name]

Beyond Email: Building Meaningful Relationships with DEI Managers

Email is a powerful tool, but it's just one piece of the puzzle. Building strong, lasting relationships with DEI Managers requires a multi-faceted approach that goes beyond simply pitching your product. Think of it as building a partnership, not just closing a deal.

Here are some strategies to help you establish yourself as a trusted advisor and long-term partner:

  • Value-Driven Content: Content is king, especially when it comes to attracting and engaging busy professionals like DEI Managers. Create content that speaks directly to their challenges, providing valuable insights, actionable advice, and thought leadership on DEI-related topics.
    • Example Content Titles: "5 Steps to Building a Data-Driven DEI Strategy," "Case Study: How \[Company] Increased Diversity in Leadership by 25%," "The Future of DEI: Trends and Predictions for 2025"
  • Social Selling & Engagement: LinkedIn is a goldmine for connecting with and building relationships with B2B buyers, and DEI Managers are no exception. Connect with them on LinkedIn, engage with their content, share relevant articles, and participate in industry discussions. Position yourself as a thought leader and a valuable resource in the DEI space.
  • Events & Conferences: Attending industry events focused on DEI and diversity sourcing is a fantastic way to network with DEI Managers face-to-face, learn about their challenges firsthand, and build relationships in a more personal setting.
  • Partnerships & Collaborations: Explore partnering with DEI-focused organizations, influencers, or thought leaders to expand your reach and tap into their established audiences. This could involve co-hosting webinars, sponsoring events, or collaborating on content.

Conclusion: Selling to DEI Managers is More Than Just Good Business—It's the Right Thing to Do

Selling to DEI Managers isn't about quick wins or aggressive tactics—it's about building authentic relationships, understanding their unique challenges, and providing solutions that help them create more equitable and inclusive workplaces. By tailoring your approach, personalizing your outreach, and offering genuine value, you can position yourself as a trusted partner and contribute to the important work they do.

Ready to uplevel your outreach to DEI Managers? Start by implementing the tips and templates we've shared and watch your conversations transform. Remember, selling to DEI Managers isn't just good for business—it's the right thing to do.

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