MODIFIED ON

February 19, 2025

How to Target Companies with Ineffective Diversity and Inclusion Initiatives: A Guide1 for B2B Sales and Marketing1 Teams

Picture this: your sales team is on a roll, consistently exceeding their quotas, your marketing campaigns are the talk of the town, and your CEO just announced a company-wide bonus, sparking widespread celebration. But amidst the high-fives and congratulatory emails, you notice a distinct lack of enthusiasm from your DEI officer. Why the long face in a time of such triumph? The answer might be simpler than you think: while many companies are more than happy to talk about diversity, equity, and inclusion (DEI), their actions often tell a different story. It's a classic case of "easier said than done," and it's a gap that presents a unique opportunity for your B2B brand.

attention than a generic message about the importance of DEI.

Addressing Pain Points: Go Beyond Generic Value Propositions

When crafting your messaging, it's essential to go beyond generic value propositions and demonstrate a deep understanding of the specific challenges companies face when it comes to DEI. Avoid sounding preachy or judgmental. Instead, acknowledge the complexities of implementing effective DEI programs and position your solutions as a way to help them overcome these challenges and achieve their goals.

For example, if your research reveals that a company is struggling to retain employees from underrepresented groups, you might highlight how your solutions can help them create a more inclusive and supportive workplace culture. You could showcase case studies of other companies that have successfully implemented your solutions and seen a significant improvement in their employee retention rates. By focusing on specific pain points and offering tangible solutions, you're more likely to resonate with potential buyers and position yourself as a valuable partner.

Sales Outreach: Turning Insights into Actionable Conversations

Once you've crafted compelling messaging that resonates with your target audience, it's time to put it into action and start generating leads. Here are a few tips for turning your insights into actionable conversations that lead to sales:

Craft Personalized Email Sequences

In today's crowded inbox, a generic, one-size-fits-all email is unlikely to get you very far. To stand out from the crowd and capture the attention of busy decision-makers, you need to personalize your outreach, tailoring your emails to the specific needs and interests of each recipient.

Use the research you've gathered to craft personalized email sequences that address the company's specific pain points, reference relevant news or industry trends, and highlight how your solutions can help them achieve their DEI goals. For example, you could start an email with something like: "I recently came across an article about your company's new initiative to attract more diverse talent. Congratulations! We've helped companies like Salesforce achieve a 15% increase in employee retention by implementing our diversity recruitment platform..." By personalizing your outreach and demonstrating that you've done your homework, you're far more likely to elicit a response.

Leverage Social Selling

Social selling, particularly on platforms like LinkedIn, can be an incredibly effective way to connect with potential buyers, build relationships, and generate leads. By sharing relevant content, engaging in thoughtful discussions, and positioning yourself as a thought leader in the DEI space, you can attract the attention of decision-makers who are actively seeking solutions to their DEI challenges.

Encourage your sales team to be active on LinkedIn, connecting with prospects, joining relevant industry groups, and participating in conversations about DEI. By building a strong online presence and establishing themselves as trusted advisors, they can open doors and create valuable opportunities for engagement.

Tailor Your Sales Deck

If you're lucky enough to land a meeting with a potential buyer, it's essential to tailor your sales pitch to their specific needs and interests. Don't just launch into a generic presentation about your products or services. Instead, take the time to understand their DEI goals, challenges, and priorities, and adjust your pitch accordingly.

For example, if you're meeting with a company that's struggling to create a more inclusive workplace culture, you might want to highlight how your solutions can help them foster a sense of belonging among employees, promote open communication, and address unconscious bias. By tailoring your sales deck to their specific pain points, you're demonstrating that you're not just trying to close a deal, you're genuinely invested in helping them succeed.

Don't Shy Away from the Conversation

DEI can be a sensitive topic, but it's important not to shy away from the conversation. When interacting with potential buyers, don't be afraid to directly address DEI, but do so with sensitivity, respect, and a genuine desire to help. Frame it as a shared challenge that you're committed to addressing together.

By being open and honest about your commitment to DEI and your desire to help companies create more equitable and inclusive workplaces, you're more likely to build trust and establish a strong foundation for a long-term partnership.

Marketing Campaigns: Amplifying Your Message & Reaching a Wider Audience

While sales outreach is essential for generating leads and closing deals, marketing plays a crucial role in amplifying your message, reaching a wider audience, and positioning your brand as a thought leader in the DEI space. Here are a few tactics to consider:

Content Marketing is King

Content marketing is a powerful tool for attracting potential buyers, educating them about your solutions, and establishing your brand as a trusted resource. By creating valuable, informative content that addresses the challenges companies face when it comes to DEI, you can attract the attention of decision-makers who are actively seeking solutions.

Consider creating blog posts, ebooks, webinars, or even podcasts that provide actionable insights and practical advice for improving DEI in the workplace. For example, you could create a series of blog posts on topics like "5 Signs Your Company Needs to Rethink its DEI Strategy," "The ROI of Investing in Diversity and Inclusion: A Data-Driven Guide," or "How to Create a More Inclusive Workplace Culture: A Step-by-Step Guide." By providing valuable content that addresses their pain points, you're positioning yourself as a helpful resource and building trust with potential buyers.

Targeted Advertising

Platforms like LinkedIn and Twitter offer incredibly granular targeting options, allowing you to put your message in front of the right people at the right time. By targeting your ads to decision-makers at companies that fit your ideal customer profile and have shown interest in DEI-related topics, you can significantly increase the effectiveness of your campaigns.

For example, you could target your ads to HR professionals, CEOs, or VPs of Sales/Marketing at companies with a specific employee count or revenue range that have recently engaged with content about DEI on LinkedIn or Twitter. This targeted approach ensures that your message is seen by the people who are most likely to be interested in your solutions.

Partnerships & Events

Collaborating with other organizations or thought leaders in the DEI space can be a powerful way to amplify your message, reach a wider audience, and build credibility. Consider partnering with DEI consulting firms, non-profit organizations, or industry influencers to co-host webinars, create joint content, or participate in industry events.

For example, you could partner with a DEI consulting firm to offer a free webinar on "Best Practices for Building an Inclusive Workplace Culture" or collaborate with a non-profit organization to create a guide for companies looking to improve their DEI initiatives. By aligning yourself with reputable organizations and thought leaders, you're lending credibility to your brand and expanding your reach.

Building a More Equitable Future: The Power of Purpose-Driven Marketing

In today's world, consumers are increasingly looking to support businesses that align with their values. They want to buy from companies that are making a positive impact on the world, not just generating profits. This shift towards purpose-driven marketing presents a unique opportunity for B2B brands to align their business goals with their commitment to social responsibility.

By targeting companies with ineffective DEI initiatives, you're not exploiting their shortcomings, you're offering them a lifeline, a chance to do better and create a more just and equitable workplace for their employees. You're positioning yourself as a partner in their DEI journey, helping them navigate the complexities of this critical issue and achieve meaningful progress. And in doing so, you're not just driving sales, you're contributing to a more equitable and inclusive future for everyone.

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You see, despite the fact that companies poured a whopping $8 billion into DEI initiatives in 2022, a 2023 study revealed a somewhat disheartening truth: very few of these well-intentioned programs were actually backed by solid data or rigorous analysis. In other words, companies are writing big checks, but they're not necessarily seeing the results they hoped for. And that's where you come in. By identifying companies struggling to translate their DEI aspirations into tangible outcomes, you can position your brand as a valuable partner, offering solutions that address their specific pain points and help them move the needle on this critical issue. This guide will equip you with the insights and tactics to do just that, empowering your sales and marketing teams to identify, target, and ultimately convert companies that are ready to move beyond DEI lip service and embrace meaningful change.

The Moral Imperative: It's Not Just Business, It's About Values

Now, before we dive into the nitty-gritty of targeting companies based on their DEI track record, let's acknowledge the elephant in the room: this approach might feel a little, shall we say, delicate. After all, DEI is about creating a more just and equitable world, and approaching it from a purely strategic standpoint might seem at odds with that noble goal. But here's the thing: prioritizing DEI is not just the right thing to do ethically, it's also increasingly becoming a core value for both businesses and consumers.

Think about it: in today's hyper-connected world, a company that prioritizes profits over people, turning a blind eye to issues of inequality within its ranks, is playing a dangerous game. Consumers are more informed and empowered than ever before, and they're not afraid to call out companies that don't align with their values. The potential for reputational damage, not to mention the loss of business, is very real. By contrast, companies that genuinely embrace DEI, weaving it into the very fabric of their culture, reap a multitude of benefits, from attracting and retaining top talent to fostering innovation and boosting their bottom line.

The Business Case: Linking DEI to Tangible Results

Speaking of the bottom line, let's talk about the compelling business case for DEI. While the moral imperative is undeniably important, the reality is that businesses also need to see a return on their investment. And the good news is that DEI delivers, often in spades. Research has consistently shown that companies with diverse and inclusive workforces are more innovative, adaptable, and ultimately, more profitable. In fact, companies identified as more diverse and inclusive are a whopping 35% more likely to outperform their competitors, and they're also 1.7 times more likely to be innovation leaders in their industries. Those are numbers that should make any CEO sit up and take notice.

By helping companies improve their DEI initiatives, you're not just selling them a product or service, you're positioning yourself as a strategic partner invested in their long-term success. You're enabling them to tap into the immense potential of a diverse and inclusive workforce, driving innovation, boosting employee morale, and ultimately, improving their financial performance. It's a win-win scenario that creates lasting value for both parties.

The Trust Factor: Authenticity Resonates with Buyers

In today's B2B landscape, trust is paramount. Buyers are bombarded with information and solicited by countless vendors all vying for their attention. To cut through the noise and build meaningful relationships, you need to establish credibility and demonstrate that you understand their challenges and genuinely care about their success. And one of the most powerful ways to do that is by aligning your brand with a cause that resonates deeply with today's values-driven buyers: diversity, equity, and inclusion.

When you genuinely champion DEI, both internally within your own organization and externally in your interactions with clients and partners, it sends a powerful message: you're not just about making a profit, you're about making a difference. This authenticity is incredibly compelling to buyers, particularly millennials and Gen Z, who are increasingly prioritizing social responsibility when making purchasing decisions. In fact, a 2021 Forrester study found that a staggering 60% of respondents believe that a company's commitment to DEI, reflected in the diversity of its sales team, is directly tied to its overall sales success. When you walk the walk on DEI, it shows, and it gives you a significant competitive edge.

Red Flags: Spotting the Signs of Ineffective DEI Initiatives

Now that we've established the "why," let's move on to the "how." How can you effectively identify companies that would benefit from your help in bolstering their DEI initiatives? The key is to be observant, looking beyond the surface-level pronouncements and digging deeper to assess the true state of their DEI commitment. Here are a few red flags to watch out for:

Surface-Level Diversity Data

Don't be fooled by companies that boast about their diverse workforce without providing any real context or evidence to back up their claims. Simply throwing out a few impressive-sounding statistics about the representation of different demographic groups within their ranks doesn't tell the whole story. Effective DEI is about far more than just checking boxes or meeting quotas. It's about creating a culture where everyone feels valued, respected, and empowered to contribute their unique talents.

When assessing a company's DEI commitment, look beyond the glossy photos and carefully curated employee testimonials on their "About Us" page. Dig deeper, using tools like LinkedIn's diversity filters or consulting third-party DEI reports, to get a more nuanced understanding of their track record. Are they transparent about their diversity data? Do they have a plan in place to address any disparities? Are they actively working to create a more inclusive workplace for all employees? These are the questions that will help you separate the DEI champions from the pretenders.

Lack of Public Commitment & Transparency

Companies that are truly invested in DEI will make it a core part of their identity, weaving it into their mission, values, and overall brand narrative. They'll be eager to share their DEI journey, both the successes and the challenges, with the world. They'll understand that transparency is essential for building trust and accountability.

So, if a company's website lacks a dedicated DEI page, their social media feeds are devoid of any mention of their DEI initiatives, or their pronouncements on the subject are vague and non-committal, it's a major red flag. It suggests that they're not yet ready to fully embrace DEI as a core value, and they may not be receptive to your solutions.

High Employee Turnover (Especially Among Underrepresented Groups)

One of the most telling indicators of a company's true commitment to DEI is its employee retention rate, particularly among underrepresented groups. If a company is consistently losing valuable employees from marginalized backgrounds, it's a clear sign that something is amiss. It suggests that they haven't yet created a workplace culture where everyone feels welcome, respected, and supported.

Sites like Glassdoor can be invaluable resources for gauging employee sentiment and getting a glimpse into a company's culture. Pay close attention to reviews from employees from underrepresented groups. Are they positive about the company's DEI efforts? Do they feel valued and respected? Or do they report feeling marginalized, excluded, or discriminated against? The answers to these questions can provide crucial insights into a company's DEI track record.

Negative Press or Social Media Sentiment

In today's hyper-connected world, news travels fast, and a company's reputation can be made or broken on social media. If a company has been embroiled in a public DEI scandal, or if their social media feeds are rife with negative comments and complaints about their workplace culture, it's a major red flag. It suggests that they have work to do to address systemic issues and rebuild trust with their employees and the public.

Tools like Mention can be incredibly helpful for monitoring a company's online sentiment and tracking mentions of their brand across social media, news sites, and other online platforms. By setting up alerts for keywords related to DEI, you can stay ahead of the curve and identify potential red flags early on.

Absence of DEI-Specific Initiatives or Programs

While simply complying with basic legal requirements related to DEI is important, it's the bare minimum. Companies that are serious about creating a more diverse, equitable, and inclusive workplace will go above and beyond, implementing specific initiatives and programs designed to foster a culture of belonging.

This might include establishing Employee Resource Groups (ERGs) to provide support and community for employees from marginalized backgrounds, implementing mentorship programs to help underrepresented employees advance their careers, or providing DEI training for all staff to raise awareness and promote understanding. If a company lacks these kinds of initiatives, it suggests that they haven't yet fully embraced DEI as a strategic imperative.

Inconsistent Messaging or Tone-Deaf Marketing

A company's marketing materials can be very revealing when it comes to their true stance on DEI. Are their ads and marketing campaigns reflective of the diverse communities they serve? Do they use inclusive language and imagery? Or are their efforts tone-deaf, relying on outdated stereotypes or tokenistic representation?

Inconsistent messaging or tone-deaf marketing can be incredibly damaging to a company's reputation, particularly among younger generations who are quick to call out hypocrisy or insincerity. Pay close attention to a company's marketing materials, looking for signs of genuine commitment to DEI or red flags that suggest a more superficial approach.

Research & Analysis: Gathering Data to Support Your Targeting

Once you've identified potential red flags, it's time to dig deeper and gather concrete data to support your targeting strategy. This research will help you personalize your outreach, tailor your messaging to resonate with the right people, and ultimately, increase your chances of success.

Leverage Data Aggregators

Data aggregation platforms like Crunchbase and Owler are invaluable resources for gathering company information, tracking industry trends, and identifying potential prospects. These platforms allow you to filter companies by a wide range of criteria, including industry, size, location, funding stage, and more. By using these filters strategically, you can quickly zero in on companies that align with your ideal customer profile and are more likely to be receptive to your solutions.

Conduct Competitor Analysis

Understanding how a company's DEI efforts stack up against their competitors can provide valuable context and help you identify areas where your solutions can provide a competitive advantage. Create a simple comparison matrix highlighting key DEI metrics for the target company and their main rivals. This might include things like the diversity of their leadership team, the representation of women and minorities in different roles, their employee retention rates, and their overall DEI scores from reputable sources. By highlighting areas where the target company lags behind its competitors, you can make a stronger case for why they need your solutions.

Review Company Websites & Social Media

A company's website and social media presence can reveal a wealth of information about their culture, values, and priorities. Take the time to carefully review their website content, blog posts, social media feeds, and press releases, paying close attention to how they talk about DEI. Are they transparent about their efforts? Do they highlight their DEI initiatives? Or do they shy away from the topic altogether? The way a company presents itself online can be very telling.

Explore Employee Testimonials

While it's important to take online reviews with a grain of salt, websites like Glassdoor and Comparably can provide valuable insights into a company's workplace culture, including their track record on DEI. Look for patterns and trends in employee reviews, paying particular attention to comments about the company's commitment to diversity, equity, and inclusion. Do employees feel valued and respected, regardless of their background? Or do they report feeling marginalized or discriminated against? Employee testimonials can provide a glimpse into the day-to-day realities of working at a company, helping you assess whether their DEI efforts are more than just lip service.

Crafting Your Messaging and Outreach Strategy

Now that you've identified companies with room for DEI improvement and gathered data to support your targeting, it's time to craft your messaging and outreach strategy. This is where personalization is key. Generic sales pitches and templated emails are unlikely to resonate with sophisticated buyers who are inundated with messages every day. To capture their attention and pique their interest, you need to tailor your outreach to their specific needs and pain points, demonstrating that you understand their challenges and have solutions that can help.

Persona-Based Messaging: Speak Directly to the Right People

Within any organization, different stakeholders will have different priorities and motivations. A CEO might be primarily concerned with the impact of DEI on the company's brand reputation and bottom line, while a VP of Sales might be more interested in how DEI can help them attract a more diverse customer base and boost sales. Similarly, a Head of HR will likely be focused on how DEI can improve employee retention, recruitment, and overall workplace culture.

By segmenting your audience and crafting persona-based messaging that speaks directly to the specific concerns of each stakeholder group, you're far more likely to resonate with them and pique their interest. For example, when targeting CEOs, you might highlight statistics that demonstrate the link between DEI and financial performance, such as the fact that companies with above-average diversity on their management teams report a 19% increase in revenue compared to their less diverse counterparts. This data-driven approach is far more likely to get their